Refund policy

Due to the nature of digital products, we cannot issue a refund once the files have been downloaded.

However, we will consider granting a refund that meets specific internal criteria (e.g., duplicate order) and will grant refunds at our reasonable discretion.

Please know that your satisfaction is our goal, so we will ensure you are happy with your purchase! If the outcome is not what you had in mind, please reach out so we can help resolve the issue.

Feel free to contact us at support.leatherdraftstudio@gmail.com with any questions or concerns. We'd be happy to help!

14-day guarantee. As an exception to the above, you may request a refund within 14 days of your purchase, even if the files have already been downloaded. Tell us what went wrong: if the problem is in a file, we will correct it and re-issue it at no cost to everyone who owns the library, with no time limit. If it cannot be corrected, we will refund you in full within those 14 days. After 14 days the refund window closes, while our commitment to correct and re-issue faulty files continues for as long as the library exists.